Avaya IP Office
Avaya IP Office is a flexible, hybrid communication platform supporting 5 to 3,000 users with VoIP, digital, and analog technologies. It features advanced mobility (mobile twinning), integrated conferencing, call recording, and unified communications (IM/presence). Key benefits include cloud/on-premise deployment options, CRM integration (Salesforce, Google), and robust contact center capabilities.
Key Features of Avaya IP Office
- Mobility & Remote Working: Enables employees to work from anywhere with mobile twinning, remote call forwarding, and Softphone applications.
- Collaboration Tools: Includes built-in video and audio conferencing (up to 128 parties), instant messaging, and web collaboration.
- Unified Communications: Features voicemail-to-email conversion, call recording, and presence status.
- Call Handling: Offers advanced features like call park/pickup, queuing, automated attendant, and distinctive ringtones.
- System Capacity & Flexibility: Supports up to 3,000 users and 150 sites, offering hybrid options (TDM + IP) and scalability for growing businesses.
- Security & Reliability: Provides a hardened security architecture, including firewalls and protection against toll fraud.
Integration: Integrates with third-party applications like Microsoft Office 365, Salesforce, and Google.
